![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Business Travel Briefing for December 14-31, 2017 The briefing in brief: United bails on another China route. Accor folding Fairmont Presidents Club. Beware traffic at Washington/National. New U.S. flights to Milan. WestJet jilting American for Delta. San Jose and Worcester, Massachusetts, get nonstop flights to New York. And more. ![]() China is the fastest-growing passenger market in the world and smart airlines are staking claims, launching routes and pursuing code-shares in hopes of being properly positioned to profit from the boom. United Airlines, of course, is anything but smart, which explains why it continues to shrink its Chinese footprint. During the otherwise ham-fisted Jeff Smisek era, United wisely decided to begin flying to so-called "secondary" Chinese cities to woo customers who would otherwise connect in Beijing and Shanghai. But United's current management, short-sighted and obsessively focused on quarterly earnings and propping up United-Continental's share price, is reversing that plan. Earlier this year, United dropped the three weekly nonstops from its San Francisco hub to Hangzhou, the metropolitan area of 21 million people located about 100 miles from Shanghai. And this week United announced it would dump seasonal nonstops between San Francisco and Xi'an, capital of Shaanxi Province. The city of 9 million, best known in the West for its terracotta warriors, is about 90 minutes by air from Beijing. ![]() Accor Hotels, the French hotel giant, purchased the Fairmont, Raffles and Swissotel chains 18 months ago. But it pointedly left the chains out of its unimpressive Le Club frequency program. That changes on July 2, however, when all three are added to Le Club. That means the end for the Swissotel Circle and Fairmont Presidents Club plans. The loss of the latter may be of special interest to Canadian travelers, where Fairmont operates a string of well-regarded luxury hotels and iconic resorts. The Fairmont program also had a comparatively rich suite-upgrade component for elite guests, something that Accor's LeClub does not offer. Details of the transition are here. ![]() ![]() ![]() ![]() The rolling upgrade of Washington/National Airport will kick into a higher gear after the holidays and that means plenty of disruptions. Airport officials are predicting "significant impact" to ground traffic from January through mid-2019. Worst impact: the roadway between the Metro Station and Terminal B/C. Inside, there will be a new security checkpoint and a commuter concourse to replace the much-despised Gate 35X collection of exposed-to-the-elements hard stands. For details of the construction and to sign up for alerts, surf here. ![]() ![]() ![]() During one of the many failed rescue attempts of Alitalia, the Italian flag carrier abandoned its hub at Milan/Malpensa Airport even though Milan is Italy's financial and fashion capital and gateway to the country's most prosperous provinces. Alitalia still flies to the United States nonstop from Malpensa, as do the three U.S. carriers. Also in the market: Emirates, which is the only carrier to offer a first class cabin on its New York/JFK-Malpensa flights. But next year will bring lots more service to Milan. Meridiana, now 49 percent owned by Qatar Airways, says it will launch daily flights to JFK and four weekly flights to Miami. Those runs start in June using Airbus A330s. (Meridiana will also offer connecting service via Malpensa to Naples, Palermo, Catania and Lamezia Terme.) And Norwegian, the fast-growing discounter, says it will launch four weekly flights to Milan from Los Angeles. Service begins June 16 using Boeing 787-9 Dreamliner flights configured with coach and a spacious premium economy cabin. ![]() ![]() ![]() KLM flyers take note: A long-running dispute between management and the airline's flight crews has taken an ugly turn. Crews say they will strike on January 8. ![]() ![]() ![]() ![]() The Houston Chronicle reports this week that three Marriott hotels in three nights were robbed of their freestanding ATMs. I don't know how to react to that news other than to make some jokes: ![]() ![]() ![]() This column is Copyright © 2017 by Joe Brancatelli. JoeSentMe.com is Copyright © 2017 by Joe Brancatelli. All rights reserved. All of the opinions and material in this column are the sole property and responsibility of Joe Brancatelli. This material may not be reproduced in any form without his express written permission. |