![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Business-Travel Briefing for Oct. 27-Nov. 10, 2016 The briefing in brief: Hyatt will revamp and rename its loyalty program. Iberia adds premium economy cabin. British Airways opens two new U.S. gateways. Is Nashville the nation's priciest hotel city? Heathrow will get its third runway. Delta will add private-jet awards. And more. ![]() The hotel world is shrinking as the largest chains have grown rapidly, mostly by scooping up their smaller competitors. Operators such as Marriott, Hilton and Wyndham now have as many as 8,000 properties worldwide. The laggard? Hyatt, with 600 hotels and the fewest number of brands. How is it reacting? By turning inward, reducing benefits for lower- and mid-level elites and hoping to hold on to its most frequent customers with an array of additional benefits. Originally due to be introduced next week, but unveiled today (October 27) after an Internet leak, the new World of Hyatt program will replace Hyatt Gold Passport starting on March 1. The new program has three elite levels based on total annual spending and nights stayed. There'll no longer be a path to elite status with a total number of stays. The Discoverist level requires 10 nights per year or $5,000 in annual spending. It roughly tracks the existing Gold Passport Platinum level. The mid-tier Explorist level will require 30 nights of stays or $10,000 of spend per year. It generally tracks the Diamond Level of Hyatt Gold Passport although it won't offer confirmed suite upgrades or free breakfast. Guaranteed late check-out is reduced to 2 p.m. instead of 4 p.m. The new top level, Globalist, will require 60 nights per year or $20,000 in spending. It'll have all of the old Gold Passport Diamond Level benefits plus other amenities such as more suite upgrades and free nights. Globalists will also get a personal concierge to assist with details. The points-earning structure remains largely unchanged from Gold Passport and the existing rewards chart will remain in force. There are many more wrinkles, some good and some bad, and we'll have details in the weeks ahead. ![]() Iberia, the Spanish carrier, has been reenergized since it merged with British Airways and became a go-to carrier for U.S. flyers hoping to cash American AAdvantage miles. Now comes the inevitable: a premium economy cabin. Iberia's version will offer 37 inches of seat pitch, 13-inch seatback video monitors and amenity kits and noise-cancelling headphones. The new cabin will be retrofitted on Airbus A330s-300s and A340-600s as well as newly delivered Airbus A350-900s. The first aircraft with the cabin should start appearing next summer on the Chicago-Madrid route. ![]() ![]() ![]() To the surprise of absolutely no one, the British government announced this week that it has approved plans to build a third runway at London/Heathrow airport. The decision means that London/Gatwick won't get another runway. But don't expect an immediate addition of new flights because Heathrow's third runway may not actually open in our lifetime. It'll be at least another year before the "final" binding vote is actually held in the British cabinet. So, you know, this entire item might have been useless. ![]() ![]() ![]() When you think of costly domestic hotel markets, you think of New York or San Francisco. But that's not where the nation's most expensive rooms are this fall, at least according to a hotel-booking Web site. With an average daily price tag of $261, Nashville is the most expensive place to book this autumn. Sounds weird to me, but this should help: Westin has opened a 27-story property with 483 rooms. The property is located adjacent to the Music City Center. ![]() ![]() ![]() Delta Air Lines tried and failed to convince us to spend SkyMiles and cash on upgrades to flights operated by its private-jet division. Now it'll apparently offer the opportunity to use SkyMiles to book private-jet flights. Bloomberg News has some of the initial details here. It won't surprise you to learn Delta will be offering a lousy deal on the bookings. ![]() ![]() This column is Copyright © 2016 by Joe Brancatelli. JoeSentMe.com is Copyright © 2016 by Joe Brancatelli. All rights reserved. All of the opinions and material in this column are the sole property and responsibility of Joe Brancatelli. This material may not be reproduced in any form without his express written permission. |